Store Policies

AZFirearms.com Store Policies

Returns

If you are not satisfied with your purchase, please contact us for a Return Merchandise Authorization (RMA) request within 5 business days of the receipt of the product. If the item is returned unopened in the original box, we will exchange it, offer you store credit, or offer you a refund, less 25% restocking fee, based on your original method of payment. The product must be returned within 5 business days of the issuance of the RMA. All products must be packed in the original packaging, including any accessories, manuals, documentation and registration that shipped with the product. A 15% open box fee in addition to the 25% restocking fee (totaling 40%) will be assessed on any sealed product that is opened or removed from its original packaging.

Please note that we do not permit the return of the following products:
   1. Special orders and products that are custom configured to your specifications.
   2. Products sold “as is” or “used” or that have been installed or used after receipt.
   3. Firearms, once transferred to buyer.
   4. Illumination devices, electronic sights, optics and night vision equipment.

5. Gunsmithing services.

NOTE: We recommend that you use a carrier that offers shipment tracking for all returns, and either insure your package for safe return or declare the full value of the shipment so that you are protected if the shipment is lost or damaged in transit. If you chose not to use a carrier that offers tracking and insure or declare the full value of the product, you will be responsible for any loss or damage to the product during shipping.

The United States Postal Service (USPS) offers limited tracking capabilities and that there is a 30-calendar-day waiting period before USPS will initiate a trace. The customer is responsible for shipping charges both ways on returns, as well as for shipping charges on shipments that are refused.

Website Disclaimer

Other items available for sale not listed on this website include discontinued parts or parts for firearms no longer produced. Please contact us if you have any questions regarding parts for firearms no longer produced (such as Vietnam era upper receiver units, obsolete fire control parts, etc.).

All items on this website are subject to change without notice. This includes item availability, one-of-a-kind items, and pricing.

Used Firearms

The seller provides all descriptions for used items. All descriptions for used items are honest and based on actual items being offered for sale. Items being sold in this manner will be marked as such. All sales on used items are final. Photos will be provided when available. All machine guns are considered used unless otherwise noted.

General Firearm Sales

All firearms, magazines, receivers and restricted law enforcement items are sold and shipped in accordance with all existing federal, state and local laws and regulations. Many of the firearms, magazines and parts for sale on this website may be restricted or prohibited in your area. Please check your local and state regulations before ordering.

All new firearms are shipped in the original manufacturer’s box, with magazine(s), accessories and applicable warranty. Firearms requiring warranty work must be returned to the factory within 1 year of purchase for repair. Accessories and special order items not normally sold by our store will not be covered under warranty even if these products are part of an integrated firearms package, unless we have guaranteed the entire package in writing. Please contact the original manufacturer for warranty information on all accessories and special order items.

Customer Service

If you encounter any problems with your order or the checkout process, or if you have any questions about the status of your order, simply contact our customer service staff through our Contact Us page.

Consumer Data Privacy

We respect your privacy and are committed to protecting it.

The Credit Card Billing Information, Shipping Information, and Contact Information in our checkout process are required in order to process your order and deliver the product to you. We store some information for accounting reasons. Your information will not be shown to third parties not involved in the transaction, nor used to send you any unrequested information. The entire Checkout process is handled through a secure SSL-encrypted connection.

The Credit Card Billing Information is sent directly to our payment provider who processes your credit card transaction. The credit card information is neither recorded nor stored by us, and it can only be accessed by our payment provider. Each transaction has a very high level of security. Your credit card details are sent directly to the payment provider over a secure SSL-encrypted connection. They are not processed on our servers at any stage of the transaction, nor are they stored on our server.

Secure Transmission

All information collected during the checkout process is transmitted via industry standard Secure Sockets Layer (SSL) featuring 128-bit encryption. A Secure Sockets Layer (SSL) Certificate creates an encrypted link between a website and a visitor’s Web browser. This link ensures that all data passed between the website and the browser remains private and secure.

Order Fulfillment

All orders are shipped promptly from our warehouse or in-store inventory within 3 – 10 business days using UPS, FedEx, or USPS. Tracking numbers are available for items shipped via UPS and FedEx.

Ammunition Purchases

You must be 18 or older to purchase rifle or shotgun ammunition and 21 or older to purchase handgun ammunition. All ammunition will be shipped ground with adult signature required. Always make sure to use the correct ammunition for your specific firearms. Check your local laws for any other regulations. *All ammunition sales will comply with local and state laws and will not be shipped to any restricted areas.*

Online Price & Description Errors

Our online inventory changes every day. Occasionally an item may appear on the site by mistake or the item’s description may contain a typographical error. We do not guarantee that titles, descriptions, pictures or prices on our site are error-free. We reserve the right to refuse any order including but not limited to orders for items with errors in the description or price. In the event that we cancel an order we will not charge the customer’s credit card or we will refund the money.

If an item’s description contains an error such as incorrect photo, price, accessory or description and a customer makes the order, we will not process the order without first contacting the customer. If the order is mistakenly shipped, we may advise the customer to return the item in an unopened condition and we will refund the customer. By placing an order, the customer agrees that Range 129 LLC will be the final arbiter of discrepancies in the online catalog.

Firearms Shipping Policy

We ship only to valid FFL dealers.

Firearms cannot be shipped to a P.O. Box.

Age and State Shipping Restrictions

Connecticut: We must have your ACE or Pistol Permit and State ID on file.
Chicago, Illinois: No Ammo without a FFL
County Cook, Illinois: No Ammo without a FFL
Illinois: We must have your FOID and State ID on file
Los Angeles, California: No Ammo without a FFL
Massachusetts: No Ammo without a FFL
New York (State): No Ammo without a FFL
Oakland, California: No Ammo
San Francisco, California: No Ammo without a FFL
Sacramento, California: No Ammo without a FFL
Washington D.C.: No Ammo without a FFL
APO & EPO Address: No Ammo
PO. Boxes: No Ammo

Firearm Shipments

We ship only to valid FFL dealers.

Firearms cannot be shipped to a P.O. Box.

The customer is responsible for knowing his/her state laws regarding firearm transfers. Contact your local FFL dealer with any questions regarding the sale or transfer of firearms. Contact your local FFL before ordering a firearm to verify their transfer fee and to ensure they will receive your transfer. The customer assumes all responsibility and cost for returned firearms due to FFL refusal or failure to receive.

If you order a handgun, stockless shotgun, complete AR or AK receiver, or stripped lower receiver, YOU MUST be:

A legal resident of the state in which you are ordering.
21 years of age or older to complete the transfer through your FFL.

Exceptions: Military personnel stationed in a state other than their legal residence may purchase firearms across state lines. Contact your local FFL receiving the transfer as you may have to provide proof of deployment, residence, etc.

SHIPPING RESTRICTIONS

We will not ship ANY items to the District of Columbia (Washington D.C.).
We will not ship ANY items to the state of Massachusetts.
We will not ship ANY AR or AK Parts or Firearms (Including Receivers) to residents of Connecticut, Chicago, Illinois, Cook County, Illinois, or Deerfield, Illinois.
We will not ship any AR or AK parts to Denver, Colorado.
Illinois: All hand guns handgun having a barrel, slide, frame or receiver which is a die casting of zinc alloy or other non-homogeneous metal that melts or deforms at a temperature of less than 800 degrees Fahrenheit are prohibited.
Minnesota: All hand guns handgun having a barrel, slide, frame or receiver which is a die casting of zinc alloy or other non-homogeneous metal that melts or deforms at a temperature of less than 1,000 degrees Fahrenheit, of any material having an ultimate tensile strength of less than 55,000 pounds per square inch, and of any powdered metal having a density of less than 7.5 grams per cubic centimeter are prohibited.
We will not ship ANY AR or AK Firearms (Including Receivers) to residents of Aurora, Highland Park, Deerfield, or Cook County, Illinois.
We will not ship any handguns to CA that are not on the DOJ roster. This includes Single Shot Exemption conversions.
No AR parts will be shipped to Connecticut. All such orders will be cancelled and the customer will be charged a 5% fee.
Stripped lower receivers will NOT be shipped to the following states:
- Colorado (Boulder, Denver, Vail)
- Connecticut
- Massachusetts
Complete AR and AK receivers will NOT be shipped to the following states:
- California
- Colorado (Boulder, Denver, Vail)
- Connecticut
- Maryland
- New Jersey
- New York
Non-Compliant AR & AK models will NOT be shipped to the following states:
- California (No “assault weapons” can be shipped.)
- Colorado (Boulder, Denver, Vail)
- Connecticut
- Maryland
- New Jersey
- New York

Please note that we DO NOT ship high-capacity magazines with firearms to the states listed above. We WILL NOT replace high capacity magazines with state compliant magazines. We DO NOT offer refunds in place of the magazines.

SHIPPING RESTRICTION EXCEPTIONS

Law enforcement officers must provide both their credentials and a letterhead signed by their department’s superior officer stating that the firearm will be used in the execution of the L.E.O.’s duties. We only recognize City Police Officers, County Sheriff Deputies, and State Police (including Highway Patrol) as L.E.O.’s.
Some of the states listed above may not have L.E.O. exemptions. Please contact us BEFORE placing your order.
We do NOT ship directly to L.E.O.’s; the order must go to an FFL. We do NOT make exceptions for this policy.

P.O. Box Shipments/Restrictions

Firearms cannot be shipped to a P.O. Box.

AZFirearms.com abides by all Federal Regulations regarding hazardous material shipped through United States Postal Service. A hazardous material is any article or substance designated by the U.S. Department of Transportation as being capable of posing an unreasonable risk to health, safety, or property during transportation. This includes, but is not limited to:

Minor Blast/Minor Projection Hazard — Ammunition
Oxidizing Substances — Batteries
Flammable Solids — Black Powder
Flammable and combustible liquid — Cleaners, oil, and aerosol cans

If you wish to order any hazardous material, you must provide a physical address for shipment through UPS.

Magazine Ordering Restrictions

AZFirearms.com abides by all state regulations regarding the sale of high capacity magazines. We DO NOT ship high-capacity magazines with firearms to the states listed below. We WILL NOT replace high capacity magazines with state compliant magazines. We DO NOT offer refunds in place of the magazines.

It is the customer’s responsibility for understanding state laws regarding magazine capacities. Customers ordering magazines that are illegal to own in their state will have their orders cancelled and will be charged a 25% restocking fee.

STATES WITH APPLIED MAGAZINE RESTRICTIONS

California — No magazines greater than 10 rounds
Colorado — No magazines greater than 15 rounds, effective July 1st, 2013
- Boulder — No magazines greater than 10 rounds
— 10 Rounds and less with a valid permit.
— No magazines greater than 10 rounds
— No rifle magazines greater than 16 rounds
- Aurora, Skokie, Chicago, Evanston — No rifle magazines greater than 15 rounds
- Highland Park, Cook County, Dolton, Homewood, Deerfield — No rifle magazines greater than 10 rounds
- Deerfield — No shotgun magazines over 5 rounds
— No magazines greater than 15 rounds
— No magazines greater than 10 rounds October 1st, 2013
— No sales. We will not ship ANY items to the state of Massachusetts.
— No magazines greater than 10 rounds
— No magazines greater than 15 rounds
— No rifle magazines over 10 rounds will be shipped as of April 13, 2018. No pistol magazines over 15 rounds effective immediately.
— No Sales. We will not ship ANY items to the District of Columbia.

We will not ship high capacity magazines for CA customers to a High Capacity Magazine Dealer. High Capacity Magazine Dealers in CA may place orders with us directly.

MAGAZINE RESTRICTION EXCEPTIONS

Law enforcement officers must provide both their credentials and a letterhead signed by their department’s superior officer stating that the magazine will either be used in the execution of the L.E.O.’s duties, or off duty. We only recognize City Police Officers, County Sheriff Deputies, and State Police (including Highway Patrol) as L.E.O.’s.
Some of the states listed above may not have L.E.O. exemptions. Please contact us BEFORE placing your order.

Ammunition Ordering Restrictions

AZFirearms.com abides by all state regulations regarding the sale of ammunition.

You agree and accept all policies described in our Terms of Use.
You are at least 21 years of age (for handgun ammunition) or 18 years of age (for rifle ammunition).
By purchasing ammunition, you are not violating any local, state, or federal laws.
You have not been convicted of any felony, a misdemeanor of domestic abuse, and you are not chemically dependent.
You have no legal restraint that would prohibit you from possessing, ordering, owning, or transferring ammunition.
You have never been committed to any mental institution, or been adjudicated as mentally defective. You will not sell ammunition to any minor.
You cannot have ammunition shipped to a post office box.
You do not live in a state, city, or county that prohibits you from owning, purchasing, or transferring ammunition.
Customers who order ammunition in states prohibiting the order of ammunition will have their orders cancelled and a 5% restocking fee will be charged.

WE WILL NOT SHIP AMMUNITION TO THE FOLLOWING AREAS:

California — No Sales to the cities of Los Angeles, Oakland, Sacramento, San Francisco, or Avalon.
Connecticut — No sales without a valid permit.
Alaska — No Sales. Ammunition must be shipped to a freight forwarder.
Hawaii — No Sales. Ammunition must be shipped to a freight forwarder.
Illinois — No sales to the city of Chicago or Cook County. All other Illinois residents must email us a copy of their FOID card in addition to their State ID. Ammunition must ship to an address on one of these ID’s.
Massachusetts — No sales. We will not ship ANY items to the state of Massachusetts.
Maryland — No Sales to the City of Annapolis and Montgomery County
New York — No Sales to New York City, or its five Burroughs. Starting January 1st, 2014 all ammunition must be sent to a FFL.
New Jersey — When ordering ammunition commonly used in a handgun/to be used in a handgun, email us a copy of your Firearms ID. We must ship to the address on the FID.
Puerto Rico —No Sales. Ammunition must be shipped to a freight forwarder.
Washington D.C. — No sales. We will not ship ANY items to the District of Columbia.

This is not a comprehensive list, but is meant as a guide. It is in no way meant to include all laws and restrictions across the United States. Please contact the authorities in your area for any possible restrictions.

Other Ordering Restrictions

Alaska — No tannerite sales.
Hawaii — No magazines greater than 10 rounds. No AR or AK pistol sales.
Maryland — No tannerite sales.
Massachusetts — No sales.
Minnesota — The following firearms are prohibited in the state of Minnesota: GSG Rimfire pistols, Walther Rimfire Pistols, Cobra, Phoenix Arms, and Heritage Arms.
Vermont — No rifle magazines over 10 rounds will be shipped as of April 13, 2018. No pistol magazines over 15 rounds effective immediately.

Washington D.C. — No sales.